AN HONEST VIEW OF CONCRETE
Nood Co Concrete basins are comprised of a natural material. Each piece has a visual patina, colour variation, pinholing (surface holes) and surface variation. These characteristics have no bearing on the structural integrity of the concrete piece. Nood Co Concrete colours, feel, and aesthetic can look different in photos and it is suggested to purchase sample pieces prior to manufacture to ensure you are comfortable with your product.
Each piece is unique and beautiful, and will gain character over time.
DEFINITION OF 24 MONTH STRUCTURAL WARRANTY
Nood warrant for the period of 24 months, from the date the product is released by Nood Co Concrete from the Nood Co Concrete Manufacture Warehouse or storage facility, the structural integrity of the concrete basin to not crack, hair line crack, disintegrate, for reasons of defects in materials or workmanship, and in accordance with Australian Consumer Law (ACL) Subject always to any overriding obligation pursuant to the ACL, the warranty shall be void for the following reasons:
a. Goods that have not been maintained in accordance with instructions or that have been accidentally damaged;
b. Defects attributable in any way to installation, modification, cleaning, or repair made by any party other than Nood Co Concrete Furniture; or
c. Mishandling, accident, fire, lightning, other hazards whether natural or man-made, or shipment.
d. Improper use or abuse includes, but is not limited to, damage from mishandling of the product, damage from excessive heat or uneven exposure to weather conditions, physical or chemical exposure and damage from improper care and maintenance.
e. Chips or other excessive impact damage in the product.
f. Scratches. Nood Co concrete and sealers are scratch tolerant but not scratch proof. In the case of sinks and basins, scratches caused by natural use are no warranted as concrete is a natural material and will gain character with use.
g. Water damage to sinks or any concrete surfaces due to scratching and natural wear and tear.
h. Thermal Shock. Thermal shock can occur when a hot item, eg. pan or other receptacle or object is left on the countertop for more than a brief period. Trivets or hot pads should always be used. These issues are not considered material defects and are subject to proper care and maintenance by the owner.
i. Damage caused by excessive pressure eg. sitting, standing or applying force to a Nood Co product that would be considered outside normal use.
j. The Nood Co Deep Seal System coating being comprised by scratching, heat, abrasive surfaces, chemicals, accidental chipping, dropping, accidents beyond control, exposure to weather, improper installation, contact with incompatible substances, commercial public use, it becomes void of warranty immediately.
k. Filled with water and left for a period of more than 8 hours.